A nationwide record retrieval firm with nearly 50 years of experience, Compex provides broad geographic reach, industry-leading technology, and best-in-class client service.
Obtaining records from healthcare providers on a timely basis often requires tedious phone calls, emails, faxes, and follow up, creating a burden for you and wasting valuable time you’ll never get back.
Our best-in-class process allows us to provide timely records in a variety of formats. A disciplined approach ensures orderly progression from order acceptance, legal document preparation, service of legal documents and location follow-up, to electronic capture and delivery.
Every aspect of requesting and receiving records is faster and easier, powered by sophisticated processes, powerful technologies, and customizable preferences, all accessible via a simple user interface.
Compex provides services in all 50 states, delivered by offices nationwide. Nearly 50 years of experience gives us deep domain expertise in each state’s requirements. And a nationwide database of healthcare providers, with proprietary data such as the best time of day to call, gives us industry-leading cycle time to obtain records.
Compex’s end-to-end process removes roadblocks and improves productivity. Harnessing economies of scale, we process record requests faster and provide valuable add-on services for a fraction of the cost of internal operations.
Orders are entered and then reviewed for accuracy by a specialist
Standard processes ensure compliance and timely processing
Legal documents are captured; on-site service is performed by field teams
Records are assessed for quality and any issues are resolved expediently
Orders are finalized and invoiced according to client preferences
Our prompt and service-oriented support team brings deep domain knowledge, the highest level of honesty and integrity, and a genuine commitment to making your record retrieval efforts successful.
Our proprietary, HIPAA compliant, encrypted, web-based system
Instantly calculates turnaround time for thousands of providers nationwide
Access to tools utilized to locate providers nationwide, backed by a powerful database
Best on-time performance among all nationwide record retrieval vendors
Service features, management reports, delivery settings, and flexible billing options
Industry-leading investment in workflow technology & efficiency
Dean T.
Attorney, Valencia Wilberding & Tompkins
